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Frequently Asked Questions

  • What is HRMates
    HRMates is a full-function HR management software that is customisable to your specific needs as an organization. It is built on a modular architecture that has all the elements working together seamlessly.
  • What modules does HRMates include in its HR management software?
    HRMates has modules to support all HRMS functions such as hiring, employee database, employee lifecycle, attendance, field employee tracking, payroll, employee lifecycle evaluations, performance management, training, assets management, timesheets, expense management and more. Apart from HRMS Sysmates also provides Business Excellence solutions based on HRMates employee database for knowledge management, idea / suggestion Managements, shop floor modules for maintenance and safety.
  • How can HRMates streamline the hiring process?
    HRMates makes hiring efficient, through positions management, manpower request workflow along with evaluation process, vacancy distribution, applicant tracking, candidate evaluation and scores, question papers, finalization process, candidate document collection process, offer letter generation, issue and acceptance process, candidate onboarding.
  • What benefits does HRMates offer for employee database management?
    HRMates administers and oversees an extensive array of both personal and employment information of employees. This information is organized chronologically if needed, enabling precise reporting and analytics at any given date. Any supplementary data required can be seamlessly incorporated through configuration.
  • Can HRMates automate attendance tracking?
    HRMates facilitates comprehensive management of employee attendance from start to finish. This includes configuring shifts, creating rosters, handling leave and holidays, integrating seamlessly with biometric devices, mobile attendance with geo-fencing and face recognition, approval based regularizations, policy based processing of attendance to determine present status, late arrivals, early departures, and overtime. The system also automates attendance policy enforcement. Additionally, it provides permission-based management features with an audit trail, notifications for missing attendance and absences, and supports integration with HRMates or third-party payroll systems. Operations team support via comprehensive set of report and management overview via analytics.
  • How does HRMates manage leave as per company policy?
    HRMates has a comprehensive system to define leave types including casual, earned, sick, short, comp off, no pay and more. as per policy calculate entitlements, allowed combinations, leave application and approvals, carry forward calculation, comp off request and usage, encashment and payroll integration.
  • How does HRMates handle payroll processing?
    HRMates payroll has all the necessary functionality to run automated payroll with accuracy, compliance and minimal intervention. HRMates payroll is fully integrated with employee lifecycle, attendance, expenses, loans and advances, employee investment declarations. Payroll structures allow different type of payrolls to be created for same organization. Payroll groups allow distributed payroll management. Oversight using approval process and change reports. Integration with statuary and bank portals for uploads. HRMates provides ready customizable payroll templates for multiple countries.
  • Is HRMates customizable to fit our company's unique HR needs?
    Yes, HRMates has been purpose built for customization. UI based configuration, Excel type Formulas to calculate values, logic box for coding based customization. This allows admin and support team full control to tailer HRMates to you requirements.
  • What security measures does HRMates employ to protect sensitive HR data?
    HRMates is hosted on best secure environment Amazon Web Services. HRMates security is audited by reputed agencies like EY, TCS every year for security compliance. Complete HRMates Security and Disaster Recovery plan is available on request.
  • Can HRMates integrate with other existing HR tools or systems?
    HRMates implements single sign-on with google and microsoft, plug and play integration with popular Biometric vendors, microsoft excel, popular accounting systems and with other HR and non HR applications via API and Excel exports
  • How does HRMates support compliance with HR regulations and standards?
    HRMates support compliance for labor laws for attendance, overtime, payroll as per country. HRMates also has reports to support compliances.
  • What support and training options are available for HRMates users?
    HRMates is easy and intuitive to use by both managers and employees. HRMates has a searchable help system. Training is provided as part of implementation to all stakeholders.
  • How does performance management work in HRMates
    TDB
  • How can HRMates help us in creating automated processes?
    HRMates process module can be used to create custom processes, once such example available in demo is Medical claim process for employees to avail medical reimbursements as per annual entitlement.
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